They managed to get $33 from me as a reservation fee. If I could give them a zero I would! As their website kept crashing, we had to enter the information multiple times, and when we booked, the dates reverted to the current month. Find out how we combat fake reviews. Stay for long.be careful what you are booking. Fecha de la experiencia: 01 de enero de 2023. Fecha de la experiencia: 12 de enero de 2023. Es la segunda vez que reservo con ellos y para m todo estupendo. Your cancellation policy can be found under the Reservation Details and on your confirmation email. After a week of waiting, the resort confirmed they had no reservation for me and didn't work with Stayforlong and had never heard of them. Avoid booking with them if you do not want to lose money or to have your holiday spoiled!My story is very similar to what other people experienced with Stayforlong. Tambin nos aseguramos de que todas las reseas se publiquen sin censura. For any modification, please contact us directly at 855-956-2201 or by email to [emailprotected]. WebFor immediate assistance, to cancel your reservation, change dates of your reservation or for billing concerns please use our toll-free number 855-956-2201. The safe deposit box was large enough to accommodate a lap top. Its as simple as that. Hi Charlotte Boye,Thank you so much for your review.We sent you a private message in order to have more details about your booking. Please call our 24/7 Customer Call Center at, No. They reassured us each time, when asked that everything was still ok. They refunded one room but wont refund the other. I only receive emails saying that it has been escalated, and to be patient. I was sceptical because of some of the reviews, but everything was ok (with the reservation), except that no one answers the phone. Would not trust them. There is no free lunch. La habitacin asiganada era la esperada. You can pay later. I have my voucher number. After booking our package holiday we seen a separate hotel in Tulum that we also wanted to visit, so we booked 2 nights with refund protection at the hotel in Tulum through Stayforlong. Value for money? Log in to view your trips Tailor your Emirates experience Theres so much you can do with our booking management tool and you can take control of your journey in just a few clicks. This is why our team works hard to shake the I have spoken with the hotel today who have been very helpful and informed me that no rooms are showing available on stay for long as they are trying to book like for like ( executive room ) but if they book me a double room and process payment all will be sorted. I typically never write reviews, but Im sick of these fraudulent companies taking innocent peoples money!! Click here to Cancel your Reservation or Resend Confirmation Email. Horrible. travel industry, developing new products and connecting our travellers with the best I told them I preferred a refund. accommodations so they can live long-memorable experiences. Stay for long is a scam, but a pro tip for anyone who wants to contact them and speak over the phone. Eu tive uma experincia. Complete JOKE, service team dont care about customers. Personal amable, habitacin amplia, con buena calefaccin ubicacin accesible en zona llena de hoteles similares. De la experiencia vivida, los puntos ms reseables son su ubicacin, la buena disposicin de su personal y la amplitud de las habitaciones. I get the comfirmaticion at ones. Call their booking number and then when you get connected ask to be transferred to customer service. V. what you will actually get. Todo perfecto, ya habamo usado otras veces esta plataforma para reservar el mismo hotel. Efter a few day back home i asked for a refun, they answered that its come to take there months, to day it has been 7 months ago; they dont answered the phone and any money back. I'm left without a hotel and flights i can't cancel. TOTAL QUE NOS DEJARON EN LA CALLE EN CUBA EN UN PAS QUE NO ES EL NUESTRO, SIN NISIQUIERA PODER CONTACTAR CON UN TELFONO DE EMERGENCIA PARA ESTOS CASOS O UN CORREO QUE TE RESPONDIESE O SOLUCIONASE EL PROBLEMA EN EL MOMENTO. They held you responsible Stay forlong for not informing them , Im pretty sure we didnt get the room we booked however the one we got was ok. never use them again, bad company. Hi,I advice every person to stay away from this company,bad customer service phone rings and no response all the time if you contact them by email they will not email you back, if you have issues with hotel or resort you already booked they will totally ignore you and you will be stock. accommodations so they can live long-memorable experiences. Money taken from account and still no hotel confirmation number! There was a C.D. La verificacin ayuda a garantizar que personas reales escriben opiniones sobre empresas reales. are the most valuable, and so do the hotel owners. She replied in 24hrs. Can you please check this email so we can look in to this further for you.Best regardsThe Stayforlong Team, Company cancelled my hotel I have paid them for been asking 3 days for it to be rectified or refund my money and still nothing, I have booked online for albufeira. On the 19 May I received an e-mail informing me that my reservation was never processed and that it was cancelled. There is no phone number and the emails they send back are deliberately vague. We have booked hotel in January and week after booking Ive sent email to hotel which we should stay to confirm that my room is booked, hotel respond that they have no information about my booking so went back to stayforlong to confirm again where I was assured that hotel is booked and everything is fine but hotel will not have confirmation till 2 weeks before you travel, Ive already start been worried as never had this before. Rest assured that once the refund has been processed, you will receive the confirmation via email.We are available in case you have any questions or concerns.Kind regards,--Customer Service, To cut a long story short. I chose to use Stayforlong due to their cheaper prices for hotels. I turned up at the hotel, no problem at all.I would certainly use stay for long again. Members who are extremely knowledgeable about this destination and answer travellers questions frequently. Please review your cancellation policy on your confirmation email before canceling your reservation. I booked a stay at the Embassy Suites in Palm Beach Gardens, FL through these folks. After 3 lockdowns and everything we have been through it is outrageous that they should try to make money selling false hope without any regard on the impact it can have on the people at the receiving end. I booked and then read reviews and felt really worried. So, I had to make a second booking to ensure I had lodging ona holiday weekend. 20 emails to resolve my trip and if I would not react as I did probably I would have to sleep on the beach with my family. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas. And 2 days before chick in . Thank you for being in the travel market. LA PEOR PLATAFORMA PARA RESERVAR, EN MI CASO IBA CON MI MARIDO MI BEB DE 15 MESES MI HIJA DE 5 AOS Y MI MADRE DE 64 AOS, RESERVAMOS UN HOTEL EN CUBA EN LOS CAYOS DE SANTA MARA EN UN HOTEL TODO INCLUIDO, 6 HORAS DE LA HABANA HASTA LLEGAR A LOS CAYOS Y RESULTA AL LLEGAR AL HOTEL NO TENAMOS RESERVA POR PARTE DE STAYFORLONG, ME HABAN MANDADO EL LOCALIZADOR Y LA CONFIRMACIN A MI CORREO ELECTRNICO PERO EL HOTEL NO HABA RECIBIDO LA RESERVA Y NO TENAN COSTANCIA NI SIQUIERA DEL INTERMEDIARIO CON LOS QUE TRABAJAN STAYFORLONG. Your best bet to get in touch with them will be through Facebook (as they don't answer emails, their phone, instagram messages or twitter messages). Hi SG,Thank you so much for your great review!Our team works really hard to offer the best deals and a great traveling experience to all our customers!We hope you keep staying for long with us! Speak directly with the travel company you booked with. We called the credit card company to dispute the charges and then called the hotel to find out there was no reservation under our name or with the bogus confirmation numbers stayforlong gave. We booked a non refundable 10 day holiday 3 weeks in advance. Advice: AVOID., canceled the reservation with free cancellation SFL-286D03B3C7--the money was not returned to the card 30 days have already passed - there is no way to contact the site. Fecha de la experiencia: 23 de diciembre de 2022, Hola Ricardo Paz,Muchas gracias por tu revisin.Le enviamos un mensaje privado para tener ms detalles sobre su reserva.Gracias.AtentamenteEquipo Stayforlong. I resev the hotel in Cuba. Alternatively, it is possible to re-send the confirmation email by going to reservation details. 2023 Trustpilot A/S. Reservamos un apartamento, estaba confirmado y pagado llamo al resort la vispera para concretar la entrega de llaves y resulta que no tenamos la reserva hecha y estuvimos 24 horas antes del viaje con la angustia de que no tenamos alojamiento y estaba complicado para encontrar otro apartamento. The room was ok but the restaurant was not so good table's were very close to each other had a job to squeeze between them the room was not big enough for the amount of people. We use dedicated people and clever technology to safeguard our platform. Before you going on holidays using stayforlong better confirm with hotel your booking as you may end up on the beach. See you soon Best regardsStayforlong Team. This is a scam company. Customer service awful: a different person on every email, with no one reading the chain. Hello,Thank you for your email.Unfortunately, we are still unable to provide you with an exact date. Scam company please avoid, after I have made the booking and after taking the money from me they have asked me for extra money and when I said I want to cancel they said will send you your money back after 12 weeks, yet I have received nothing from them. They're emails continue to say they're looking into it and still no response 1 month later. Advertising with free cancellation, than it's written in small letters 30 won't be returned. I called stayforlong.co.uk and I was assured that everything is ok for my booking and I was told that I would receive a booking code on their website 14 days before my arrival date. That was never received. In response to my email they advised that the initial booking reference and code is all that I would need. It goes against our guidelines to offer incentives for reviews. Very, very disapointed. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Had to find a number for them on google and didn't answer when I eventually got a reply they said they would help but never heard from them again.Made a claim against the transaction. HICE UNA RESERVA HACE UNA SEMANA Y LA HE TENIDO QUE ANULAR PERDIENDO LOS 50 DE SEAL PORQUE NO ME COGEN EL TELEFONO A NINGUNA HORA DEL DA Y NO ME LLEGA EL EMAIL DE CONFIRMACIN DE LA RESERVA POR LO QUE POR MIEDO A LLEGAR AL SITIO Y QUE NO EXISTIERA DICHA RESERVA HE ANULADO Y HE REALIZADO LA RESERVA DIRECTAMENTE CON EL HOTEL_NO LOS RECOMIENDO PARA NADA, Fecha de la experiencia: 04 de abril de 2023, Hola,Le pedimos disculpas por las molestias que le haya causado.Le hemos enviado un correo electrnico con detalles sobre esta reserva.Gracias,Equipo Stayforlong. El nico problema que encuentro es que a veces cuesta saber exctamente qu tipo de habitacion estas reservando porque casi no hay fotos y la descripcin no es muy detallada. Fecha de la experiencia: 05 de enero de 2023. We have more than 70 million property reviews, and they're all from real, verified guests. If I had seen them before, I probably did not use the services of this website. WARNING DON'T USE THIS COMPANY!!!!!!!!!!. Booked the Absalon Hotel in Copenhagen through Stayforlong. Limpieza regular. Anyone has booked through Traveluro website? This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. But luckily I didn't see any negative comments and I booked the hotel through stayforlong. Dear Adeela Ahmad,Thank you so much for your review.We apologise for the inconvenience caused to you for this matter to go on so long without being resolved. Each time they promiss us that the will check it but still nothing. I rented the apartment based on the pictures on Stayforlong.com, as there was no real text to describe the apartment. price. We booked a hotel stay through them and had multiple charges on our credit card! WebGenuine company. SCAMMERS AND SHOULD HAVE A LAWSUIT AGAINST THEM. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. I booked my hotel reservation, for some reason my reservation didn't get confirmed the next day stayforlong canceled my hotel reservation so I asked for my $456 to be refunded back to my credit card account they refused to do it. hi just wondering if anyone has used stayforlong to book hotels please because i cant find many reviews for them but they are really cheap they are also on trivago they seem to good to be true, Yes I have and is really great ..I booked last year to stay in lanzarote and I just rang hotel to make sure my booking had gone through .true to their word hope this helps. Subsequently we read a few negative reviews which worried us, so we contacted the hotel who confirmed our booking. After securing what seemed a to good to be true deal at a five star resort in Mexico at a Hotel that was unavailable on most other sites or too expensive on others, Stayforlong were able to offer me what appeared to be the impossible. Travel companies must advertise if the trip is ATOL protected in the details. A: Copyright 19962023 Very bad service and I might take legal action . Correu tudo muito bem. We realized that these customers deserve enhanced benefits to enjoy longer holidays and Thank you.Best regardsStayforlong Team, The process was efficient. We are sending this email to you to inform you that your request is currently in progress. decided to make them the center of our efforts. You can pay later. Its up to you! We had a great holiday. Got what we booked, no problems. Would use again I recently booked via Stayforlong hotel in Spain but I was very concerned by som Very nice hotel, the beach is exceptional, the rooms very clean, the pool awesom My booking is in 3 months and Im cancelling within 48 hrs. Only after that hotel staff tell me, that just got confirmation from Stayforlong. Seat Reservation. !No es la primera vez que contratamos vacaciones a travs de Stayforlong. We are an online travel agency, born as a tech start-up in Barcelona, with one clear goal: to The most unhelpful customer service ever! Do not use. Hotels attract better customers because they are holidaymakers who stay more nights. DO NOT BOOK THROUGH THIS COMPANY!! Had a slight issue with taking the rest payment from my bank, as paid deposit only at the time of the booking, but I contacted customer service team and it was resolved on the same day (ASAP). We were informed that the hotel we were staying at had a gym / keep fit area. I returned from my holiday 2 days ago and I am still not received any effective communication from them! Despite correspondence back and forth after a year I still have no date for my refund despite specifically asking. I called the hotel to confirm and I was told there was no booking. Unfortunately, I read these reviews too late. Saved our annual leave days for this trip and we had to cut short our holiday because upon our arrival we had to book another hotel for double the price because your company didnt pass on the information of our delay. WebBook your hotel in Manage with Stayforlong. Dear Aidas Karalkevicius,Thank you so much for your review.We apologise for the inconvenience we have caused you. Hi Lars Andersen,Thank you so much for your review.We sent you a private message in order to have more details about your booking. Fecha de la experiencia: 06 de diciembre de 2022, Hice mi pago y reservacin por esta aplicacin y nunca registr en el hotel tuve que hacer una reservacin directamente por la web de hotel y hoy en da sigue la disputa y reclamo con el banco para que me reintegren mi dinero cobrado en mi tarjeta de crdito, Fecha de la experiencia: 29 de diciembre de 2022, Hola okerio rivero,Muchas gracias por tu revisin.Le enviamos un mensaje privado para tener ms detalles sobre su reserva.Gracias.AtentamenteEquipo Stayforlong. I see they have ABTA certification anymore because they have had so many complaints of scamming customers and I was caught out by the website booking totally different dates. The rest of the staff were extremely pleasant. Llamando a los hoteles para verificar la reserva, y todo ok. Edited: 3 years ago WebThe stayforlong site looked quite reliable. See you soon Best regardsStayforlong Team. It was our first booking with stayforlong, therefore was a bit panicking at the beginning , however after made a booking , rechecked directly with Hotel Londres Estoril, Portugal for existing and confirmed booking on my surname. We also ensure all reviews are published without moderation. We are an online travel agency, born as a tech start-up in Barcelona, with one clear goal: to I had to follow up with a call to the hotel in Mexico to check that my booking had been made as I had seen some scary reviews. Fecha de la experiencia: 05 de diciembre de 2022, Hice una reserva a un hotel.primero nos rebot la compra por un error, intentamos completar el pago y nos tomo un pago parcial.. y nunca ms pudimos completar ese pago. reward holiday makers with the best hotel offers the more nights they stay. We did contact Stayforlong, and thats were it got really silly, all of a sudden they couldnt understand simple email contents , What do you mean no gym? Definitely going to book with them again :), We have paid the amount for a hotel in Mallorca for one week. Fecha de la experiencia: 03 de enero de 2023. We are glad to hear that you had a nice stay and that you were satisfied with the service.We look forward to you booking with us in the future.Kest regardsStayforlongteam. However, not knowing this site at all, I did some research afterwards. The service on the reception , a man in a grubby T-shirt was awful, we were made to feel uncomfortable. There's just something wrong with the whole set up and trust me I dug my heals in on this one. stayforlong manage my booking. This is why our team works hard to shake the Its 100% scam. WebManage your booking Enter your details to see your itinerary, make changes and add extra services. Then the hotel charged me for the hotel as well. Are you a partner looking for the extranet login? No gym, No fancy bathroom facilities, including a bath with a jacuzzi, No separate shower area, No. So thank you guys , Hi Adnan KavakThank you so much for your great review!Our team works really hard to offer the best deals and a great traveling experience to all our customers!We hope you keep staying for long with us! Det er op til dig! La calle es tranquila y residencial. price. Feel like I have been conned. when I arrived at the hotel, I was told I had to pay 364 euros more, since the market price was higher now. The only thing this company appears to be good at is destroying people's hope of a stress free holiday. We are working on it and we will advise you with an update as soon as possible.Thank you.Best regardsStayforlong Team. Its up to you! They kept telling me that they'd give me a credit on account. 2023 Trustpilot, Inc. All rights reserved. Only thing is they didn't make the booking but charged me anyway. They said they would check it and did nothing. We often link to other websites, but we can't be responsible for their content. Upon arrival we were slightly doubtful but everything was ok. We will be using stayforlong again soon as the price half of what the other comparison sites were offering. Had a price for 6 nights then after booking the dates it booked 4 days later than my original booking.Wish I had looked at the reviews before using Stayforlong.co.uk as they seem to be scamming people by making them book twice. !I still haven't received my refund!!! I will never book or recommend anyone to book with stay for long. Did you actually book twin room ? This review will however be changed if you send me my HCN ASAP! Hi Giorgia,Thank you so much for your great review!Our team works really hard to offer the best deals and a great traveling experience to all our customers!We hope you keep staying for long with us! STAY AWAY! I received a confirmation email with the details and a booking number. I pointed out that they had not provided the service that they were contracted to perform. Anyone can write a Trustpilot review. Don't know what's happening on there booking system but entered the correct dates then when I had confirmation it booked a totally different date. Be wary of "buyers" requesting verification through a verification code - this is a phishing technique that can allow them to get past your multi-factor authentication (MFA). Customers save the most on their accommodation and get to enjoy longer vacations at the best accommodations so they can live long-memorable experiences.
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